Med Info Pharmacist I - hybrid in RTP or Wilmington, NC
Company: Thermo Fisher Scientific
Location: Morrisville
Posted on: March 9, 2025
Job Description:
Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob
DescriptionAt Thermo Fisher Scientific, you'll discover meaningful
work that makes a positive impact on a global scale. Join our
colleagues in bringing our Mission to life - enabling our customers
to make the world healthier, cleaner and safer. We provide our
teams with the resources needed to achieve individual career goals
while taking science a step beyond through research, development
and delivery of life-changing therapies. With clinical trials
conducted in 100+ countries and ongoing development of novel
frameworks for clinical research through our PPD clinical research
portfolio, our work spans laboratory, digital and decentralized
clinical trial services. Your determination to deliver quality and
accuracy will improve health outcomes that people and communities
depend on - now and in the future.Location/Division Specific
InformationWithin Medical Communications, we improve patient health
by supplying medical information services to our customers,
patients and healthcare providers. We engage with healthcare
professionals, regulatory agencies and pharmaceutical customers to
help them navigate regulatory and compliance requirements around
the world. We manage medical information inquiries, document
adverse events and product complaints, report product launches,
prepare standard responses to inquiries and develop process
improvements for customer implementation.Discover Impactful
Work:Provides technical and medical information, and/or performs
intake of adverse events/ product complaints with high quality
customer service. Analyzes and researches inquiries and documents
interactions according to organizational, client and regulatory
guidelines. The information provided will be given to a level in
parallel with the individual's expertise, experience and trainingA
day in the Life:
- Responds accurately and professionally to technical and medical
information inquiries received via phone, email, internet or mail
in reference to pharmaceutical or device products. Processes
fulfillments and provides clinical trial information or after-hours
on call support.
- Analyzes caller's questions to formulate an accurate and
concise response using client-approved resources and records
inquiries and interactions in the appropriate databases following
organizational, client and regulatory guidelines.
- Identifies, records and triages adverse events and product
complaints according to organizational, client and regulatory
guidelines and provides additional support (including follow up) as
needed.
- Maintains thorough knowledge of project and corporate policies
and procedures including client products, SOPs, protocols, GCPs,
and applicable regulatory requirements.
- Works closely with internal and external client contacts (up to
and including members of client management) to resolve complex
inquiries. As needed, researches medical literature and drafts
responses for such inquiries.
- May engage in advanced clinical conversationsHiring
requirements:Education:Bachelor's degree in Pharmacy or
PharmDPrevious experience that provides the knowledge, skills, and
abilities to perform the job (comparable to 5+ years).Active NC
Pharmacist license is required.Knowledge, Skills, Abilities:
- Excellent verbal and written communication skills
- Excellent language skills (comprehension, speaking, reading and
writing); Fluency skills in a second language may be required
- Proficient computer and keyboarding skills
- Good interpersonal skills
- Ability to work independently as well as part of a team.
- Ability to interpret client provided complex medical and
technical information, including advanced topics such as
pharmacokinetics.
- Organizational and time management skills
- Ability to maintain a positive and professional demeanor in
challenging circumstancesHours and other things important to know
prior to applying:
- Work is performed in an office environment with exposure to
electrical office equipment
- Constant interaction with clients/associates required
- Constant attention to detail-visual, mental
- Constant multi-tasking
- Daily exposure to high pressure, intense concentration
needed
- Rotating shifts may be required and the primary operation
supports US EST operating hours from 9am-8pm.
- This particular position will primarily support evening shift
hours of 11am-7pm and/or Noon-8pm EST.
- This position will support after-hours on call support on a
rotating basis, supplying 24/7 coverage.
- The position is a hybrid position (some days in office and some
days from private remote location)
- Frequently stationary for 6-8 hours per dayOur 4i
Values:Integrity - Innovation - Intensity - InvolvementIf you
resonate with our 4i values above, and ultimately wish to
accelerate the delivery of safe and effective therapeutics for some
of the world's most urgent health needs, submit your application -
we'd love to hear from you!Our Mission is to enable our customers
to make the world healthier, cleaner and safer. Watch as our
colleagues explain 5 reasons to work with us. As one team of
100,000+ colleagues, we share a common set of values - Integrity,
Intensity, Innovation and Involvement - working together to
accelerate research, solve complex scientific challenges, drive
technological innovation and support patients in need. with PPD,
part of Thermo Fisher Scientific, where diverse experiences,
backgrounds and perspectives are valued.Apply today! (bolded)
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and
does not discriminate on the basis of race, color, religion, sex,
sexual orientation, gender identity, national origin, protected
veteran status, disability or any other legally protected
status.Accessibility/Disability Access (bolded) Job Seekers with a
Disability: Thermo Fisher Scientific offers accessibility service
for job seekers requiring accommodations in the job application
process. For example, this may include individuals requiring
assistance because of hearing, vision, mobility, or cognitive
impairments. If you are a job seeker with a disability, or
assisting a person with a disability, and require accessibility
assistance or an accommodation to apply for one of our jobs, please
submit a request by telephone at 1- . Please include your contact
information and specific details about your required accommodation
to support you during the job application process. This telephone
line is reserved solely for job seekers with disabilities requiring
accessibility assistance or an accommodation in the job application
process. Messages left for other purposes, such as not being able
to get into the career website, following up on an application, or
other non-disability related technical issues will not receive a
response.
Keywords: Thermo Fisher Scientific, Cary , Med Info Pharmacist I - hybrid in RTP or Wilmington, NC, Healthcare , Morrisville, North Carolina
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