Carpe Facto Investigation Quality Lead
Company: Apple Inc.
Location: Cary
Posted on: March 8, 2025
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Job Description:
At Apple, we believe that dedication, a fun environment,
creativity, and innovation fuel the ultimate customer experience.
We believe each customer interaction is an opportunity to delight,
engage, and inspire. By focusing on the smallest of details, we can
make a big impact with our customers. Inclusion is a shared
responsibility, and we hold ourselves and one another accountable
for fostering a culture where everyone feels seen, heard, and
inspired to do their best work. Building this environment starts
with you!Job DescriptionThe Investigation Quality Lead team is
looking for an individual to provide coaching support to Carpe
Facto Advisors. In this role, you will be tasked with providing
written and verbal feedback to Advisors about their customer
interactions and data gathering. Your feedback will affect Carpe
Facto's ability to report meaningful data points to our Engineering
stakeholders. In addition, you will be tasked with providing
continuing education through presentations and training initiatives
to a large and diverse organization and provide dynamic leadership
as a subject matter expert for investigations.Responsibilities
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Keywords: Apple Inc., Cary , Carpe Facto Investigation Quality Lead, Other , Cary, North Carolina
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